★ Customer Service

Real humans.
Real answers.

No bots. No outsourced support. Reach out and our team will get back to you fast.

★ Get In Touch

Reach
our team.

Pick the way that works best for you — we'll get back fast.

Email Us

Best for warranty claims, order issues, and detailed questions.

Response Time

24 - 48 hours

We reply Monday through Friday. Weekend messages get answered first thing Monday.

★ What We Help With

A quick guide so your message goes to the right team.

Orders &
Shipping

Order status, tracking, address changes, missing packages.

Warranty
Claims

Broken teeth, defects, or replacements covered by warranty.

Returns &
Refunds

30-day returns. We'll walk you through the process.

Wholesale
& Retail

Open a wholesale account or stock HerbSaver in your shop.

★ More Info

Mailing Address

HS Containers LLC
1600 N Milwaukee Ave, Suite 705
Lake Villa, IL 60046
United States

Social Media

Follow @herbsaver on Instagram, TikTok, Facebook, and X for drops, deals, and behind-the-scenes content.

Press & Partnerships

For media inquiries, collaborations, or influencer outreach, email us with "Press" in the subject line.

★ Quick Answers

Most questions get answered faster in our FAQ. Browse it before reaching out — you might find what you need.

Visit FAQ Email Our Team