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Orders ship within 1–2 business days from our Lake Villa, IL fulfillment center. Standard delivery is 3–7 business days within the U.S. Tracking info is emailed once your order ships.

Yes — free standard shipping on all U.S. orders over $50. Orders under $50 ship at calculated rates based on weight and destination.

Yes — we ship to most countries. International shipping rates are calculated at checkout based on destination and weight. Customer is responsible for any import duties, taxes, or customs fees.

If your order hasn't shipped yet, yes — contact us within 24 hours at support@herbsaverusa.com or text 224-818-3762. Once shipped, we can't cancel but you can return it (see our return policy).

First, check your tracking link. If there's no update for more than 5 business days, reach out to us and we'll file a claim with the carrier on your behalf. Lost packages are replaced or refunded.

Large 4-Piece (2.4" × 3.8"): Our flagship — full kief catcher, ~14g capacity, perfect for daily use.

Mini 4-Piece (1.5" × 2.5"): Same features in pocket-friendly size — fits in a coin pocket.

2-Piece (Pocket Size): Most portable — built-in smell/water-proof stash compartment.

Both have the same diamond-cut teeth, kief catcher, and lifetime warranty. The differences:

Premium Polypropylene (from $14.99): Food-safe, BPA-free, lightweight, 15+ colors. Best for daily use.

Aircraft-Grade Aluminum ($59.99): Heirloom-quality, anodized finish, heavier premium feel. Built to outlast decades.

Plastic grinders: Disassemble and clean with warm water and dish soap — do NOT use alcohol or harsh chemicals (they can damage the plastic). Let air dry fully before reassembling.

Aluminum grinders: Disassemble and soak in isopropyl alcohol (91%+) for 20 minutes to dissolve residue. Scrub with a soft brush, rinse, and air dry.

Yes — our plastic grinders are made from premium polypropylene, BPA-free and food-safe. Aluminum grinders use aircraft-grade aluminum with food-safe anodized finishes. All HerbSaver products are intended for culinary use only.

A Smoker Kit includes a themed Large 4-Piece grinder, a matching glass ashtray, and a coordinated tin rolling tray — all in a gift-ready box for $34.99. Way less than buying each item separately.

Limited Editions are themed grinders produced in small runs that won't be restocked once sold out. Same legendary build (diamond teeth, kief catcher, lifetime warranty) — exclusive artwork. Shop them at limited editions.

The kief catcher is in the bottom chamber of every 4-piece HerbSaver (Large and Mini). It uses a fine mesh screen to filter pollen and trichomes as you grind. Capacity varies by size but builds up over weeks of regular use.

Our lifetime warranty covers the grinding teeth against manufacturing defects. If a tooth breaks or fails due to a defect, we'll replace your grinder — no questions, no time limit. The warranty does NOT cover normal wear and tear, intentional damage, or cosmetic issues.

Email support@herbsaverusa.com with:
1. Your order number
2. A photo of the defect
3. A brief description of the issue

We respond within 1–2 business days.

Unused, unopened items can be returned within 30 days of delivery for a full refund (minus return shipping). Used items are NOT eligible for return for hygiene reasons unless covered under warranty. Full policy at return & refund policy.

Email us within 7 days of delivery with photos of the damage and packaging. We'll send a replacement at no cost or issue a full refund — your choice.

Once we receive your returned item, refunds are processed within 3–5 business days. Depending on your bank, the credit may take an additional 5–10 business days to appear on your statement.

No — you can check out as a guest. But creating an account lets you track orders, save addresses, and earn loyalty rewards on future purchases.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and PayPal. All transactions are securely processed and encrypted.

Yes — we never store your full credit card information. All payments are processed through PCI-compliant gateways with industry-standard encryption.

Yes! We work with 10,000+ retailers nationwide. Sign up for wholesale at wholesale.herbsaverusa.com or email wholesale@herbsaverusa.com.

Yes — HerbSaver is a USA-owned brand, designed in the USA, operating since 2014. Our HQ is in Lake Villa, Illinois.

No retail storefront — we sell direct-to-consumer through this website and through our wholesale partners (10,000+ smoke shops, head shops, and dispensaries nationwide).

We work with content creators and influencers. Email partnerships@herbsaverusa.com with your platform, audience size, and content style.

Yes — Stoner Shades is our sister brand. Premium UV400 sunglasses designed for festival, beach, and everyday wear. Shop the lineup or visit stonershadesus.com.

All HerbSaver products are sold for culinary use only. You must be 18 years or older to order from our site. Always follow local laws in your area.