We stand behind our grinder teeth — for life. Here's exactly what's covered, what's not, and how to make a claim.
If your HerbSaver teeth ever break from a manufacturing defect, we'll replace them. Forever.
Our lifetime warranty covers manufacturing defects in your grinder teeth — period.
We want to be upfront so there are no surprises. The warranty does not cover:
Got a defect? Here's exactly how to get it handled.
Snap a well-lit photo showing the defective teeth clearly. The closer the better.
Order confirmation, receipt, or screenshot — anything that shows where and when you bought it.
Send your photo + proof of purchase to info@herbsaverusa.com. Include your full name and shipping address. Our team will review your claim and respond.
Please allow 7-10 business days for our team to review and respond to your claim.
Warranty excludes shipping costs. Customers are responsible for shipping charges on warranty claims.
All claims must include a valid proof of purchase. We can't process claims without it.
HerbSaver grinders are designed for dry herb. Use with any other materials voids the warranty.
Real humans. Real answers. Reach out and our team will help you sort it out.